At Lucens (a brand of Lucens Technologies Pvt. Ltd. — "we", "us", "our"), your privacy matters. This policy explains what information we collect when you visit our website or request our franchise prospectus, how we use it, and the choices you have.
1. Information We Collect
When you request our prospectus or contact us, we may collect your name, phone number, email address, preferred city or catchment, and the partnership path you are interested in. We may also collect basic technical data such as browser type and pages visited to improve our website.
2. How We Use Your Information
- To respond to your enquiry and share the franchise prospectus and territory details.
- To contact you by phone, email or WhatsApp regarding the partnership.
- To improve our website, content and services.
- To meet legal or regulatory obligations.
3. Sharing of Information
We do not sell your personal information. We may share it with trusted members of the Lucens team or service providers who help us operate, strictly for the purposes described above and under confidentiality obligations.
4. Data Security
We take reasonable technical and organisational measures to protect your information. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us. You may also opt out of future communications.
6. Cookies
Our site may use basic cookies to enhance your browsing experience and understand site usage. You can disable cookies in your browser settings.
7. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on this page.